I have had to rescue several companies that have made an unsuccessful leap into using an offshore resource.
Now that being said the reason for failure is often working with a new company that looked good on paper. I bring in a proven team that has worked with me for over 15 years and located all over the globe, thus my ability to render a quick rescue plan (normally costly as it is last minute) is possible.
I would suggest that before you make the leap you start with a small project. Clearly define the project requirements, value and deadline be sure to get it all in writing.
Often if an offshore company does not full-fill a contract you may have issues attempting to process legal action in another country.
What are the common issues:
- Poor Audio Quality
- Not being able to meet milestones or deadlines
- Misrepresentation of skills
- Poor Graphic Quality
- Poor ESL Quality
- Not being able to finish the project
- Misrepresenting finished work
- Work created from template
What are the common successes:
- Cost Effective
- Good Quality
All the best with your research,